Important Info About Purchases & Shipping
At Lone Wolf Overland, we work hard to provide quality overland, camping, and off-grid products while keeping the buying process as smooth as possible. As a Veteran-owned small business with a limited crew, we are always striving to go above and beyond for our customers. We truly appreciate your patience and support as we continue working to improve and be better every day. Please review the information below before placing your order:
- Orders will be processed once payment funds have fully cleared.
- For distributors that offer direct dropshipping services, the ordering and shipping process may be quicker and more streamlined.
- For distributors that do not offer direct dropshipping services, the ordering and shipping process may require additional steps. As a result, shipping charges may be billed after the order is placed.
- Single orders for larger products such as rooftop tents, awnings, shelters, and similar oversized items may result in higher shipping costs unless multiple customer orders are being processed at the same time.
- Larger items such as rooftop tents, awnings, shelters, fridges, and oversized accessories may require freight shipping and additional handling time.
- Estimated shipping times may vary depending on product availability, supplier inventory, and freight scheduling.
- Tracking information will be provided once your order has shipped whenever available.
- Products may be shipped directly to Lone Wolf Overland for customer pickup to simplify delivery and scheduling arrangements.
- All deposits are non-refundable unless otherwise stated.
- Please inspect all products upon arrival and notify us immediately of any shipping damage or missing items.
- Certain products may arrive in multiple shipments depending on warehouse locations and availability.
- If you have any questions regarding your order, shipping, or product availability, please contact us before purchasing.